4giver Terms of Service
Effective: January 28, 2017
We’re so happy that you’ve decided to use the 4giver application and our other products and services, all of which we refer to simply as the “Services.”
The Terms of Service (which we call the “Terms”) were written so that you’ll be made aware of the rules that govern our relationship with you. Although we have tried our best to avoid using language that is reserved mostly in legal documents, there are instances where these Terms may still read like a traditional contract. There’s a reason for that: In fact, these Terms actually do form a legally binding contract between you and The Forgiveness Company, Inc. (which we will refer to simply as “4giver”). With this in mind, we encourage you to please read them carefully.
By using the Services, you agree to the Terms. However, if you don’t agree with them, either just parts of it or in its entirety, then please don’t use the Services.
ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE BELOW. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND 4GIVER AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND 4GIVER WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
1. Who Is Allowed to Use The Services
No one under 13 is allowed to create an account or use the Services. We reserve the right to offer additional Services with additional terms that may require you to be even older than 13 to use them. So please read all the terms carefully.
By using the Services, you state that:
You can form a binding contract with 4giver
You are not a person who is prohibited from receiving the Services under the laws of the United States or any other applicable jurisdiction—this means that you do not appear on the U.S. Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition.
You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.
If you are using the Services on behalf of a business or some other entity, you state that you are authorized to grant all licenses set forth in these Terms and to agree to these Terms on behalf of the business or entity.
2. Rights We Grant You
4giver grants you a non-assignable, royalty-free, nonexclusive, non-sublicensable, personal, worldwide, and revocable license to use and access the Services. This license is for the exclusive purpose of letting you use and enjoy the Services’ benefits in a way that these Terms and our usage policies allow.
Although you may be able to adjust any automatic downloads through your device’s settings, any software that we provide you may automatically download and install updates, new features, or upgrades to the Services.
Unless applicable laws prohibit the following restrictions or you have our written permission to do otherwise, you may not distribute, sell, modify, copy, or lease any part of our Services. Furthermore, you may not reverse engineer or attempt to extract the source code of the software.
3. Rights You Grant Us
Our Services let you create, upload, post, send, receive, and store content. You retain whatever ownership rights in that content you had to begin with when you do that. But you acknowledge and agree that you shall grant us a license to use that content, especially when you post to the public Wall of Forgiveness (we call this the “WOF”) Should you decide that you want the content posted to be removed from the WOF, you may contact us to have it removed but we are not obligated to do so, whether contractually or legally, so please do not use the Services if you do not accept this. Depending on the settings of each forgiveness message sent or received, the communication may only be accessible to either or both parties due to the privacy options set by the sender. All video reactions captured by a 4giver user’s front-facing camera (we call these “Reactions”) on their smartphone device, or on their computer, is wholly-owned by 4giver as part of the Services, and is not owned by the sender nor the recipient of the forgiveness message. Reactions shall be used at our discretion, and you agree that by using the Services, you grant 4giver a worldwide, royalty-free, sublicensable, and transferable license to host, store, use, display, reproduce, modify, adapt, edit, publish, and distribute any and all content derived by your usage of the Services. This license is for the limited purpose of operating, developing, providing, promoting, and improving the Services and researching and developing new ones.
Because the WOF, and any other crowd-sourced Services we offer are inherently public and chronicle matters of both personal and public interest, the license you grant us for content submitted to those Services is broader. In addition to granting us the rights mentioned in the previous paragraph, you also grant us a perpetual license to create derivative works from, promote, exhibit, broadcast, syndicate, sublicense, publicly perform, and publicly display content submitted to the WOF, or any other crowd-sourced Services in any form and in any and all media or distribution methods (now known or later developed). To the extent it’s necessary, when you appear in, create, upload, post, or send forgiveness or other crowd-sourced content, you also grant 4giver and our business partners the unrestricted, worldwide, perpetual right and license to use your 4giver nickname, likeness, and voice. This means, among other things, that you will not be entitled to any compensation from 4giver or our business partners if your 4giver nickname, likeness, or voice is conveyed through the WOF, or other crowd-sourced Services, either on the 4giver application, 4giver website or on one of our business partner’s platforms.
While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including if we think your content violates these Terms. You alone, though, remain responsible for the content you create, upload, post, send, or store through the Service.
The Services may contain sponsored content or advertisements. In consideration for 4giver letting you access and use the Services, you agree that we, our affiliates, and our third-party partners may place advertising on the Services. Because the Services contain content that you and other users provide us, advertising may sometimes appear near your content.
We are grateful to hear from our users. But if you volunteer feedback or suggestions, just know that we can use your ideas without compensating you, so please do not volunteer feedback or suggestions if you do not want us to potentially use your ideas.
4. Other User’s Content
A majority of the content on our Services is produced by 4giver users, advertisers, and other third parties. Whether that content is posted publicly or sent privately, the content is the sole responsibility of the person or organization that submitted it. Although 4giver reserves the right to review all content that appears on the Services and to remove any content that violates these Terms, we do not necessarily review all of it. So we cannot—and do not—take responsibility for any content that others provide through the Services.
Through these Terms, we make clear that we do not want the Services to be used negatively in any way. But because we do not review all content, we cannot guarantee that content on the Services will always conform to our Terms or Guidelines.
6. Respecting Everyone’s Rights
4giver respects everyone’s rights, and we expect you to as well. Therefore, you may not send, post, upload, or store content that:
bullies, intimidates, or harasses.
spams or solicits our users.
violates or infringes someone else’s rights of publicity, privacy, copyright, trademark, or other intellectual-property right.
You must also respect 4giver’s rights. These Terms do not grant you any right to:
use pictures, designs, logos, branding, videos, or any other materials used in our Services.
Display, broadcast, perform, copy, archive, download, upload, distribute, syndicate, make available, or otherwise use any parts of the Services or the content on the Services except as stipulated in these Terms.
use the Services, any tools provided by the Services, or any content on the Services for any commercial purposes without our consent.
Just so we’re clear: Do not use the Services or the content on the Services in ways that are not authorized explicitly by these Terms. Furthermore, do not help anyone else in doing so either.
7. Respecting Copyright
4giver honors the requirements set forth in the Digital Millennium Copyright Act. We therefore take reasonable steps to expeditiously remove from our Services any infringing material that we become aware of. And if 4giver becomes aware that one of its users has repeatedly infringed copyrights, we will take reasonable steps within our power to terminate the user’s account.
We make it easy for you to report suspected copyright infringement. If you believe that anything on the Services infringes a copyright that you own or control, please file a notice with our designated agent:
Forgiveness Company, Inc.
Attn: Copyright Agent
222 Broadway, 19th Floor
New York, NY 10038
If you file a notice with our Copyright Agent, it must comply with the requirements set forth at 17 U.S.C. § 512(c)(3). That means the notice must:
contain the physical or electronic signature of a person authorized to act on behalf of the copyright owner.
identify the copyrighted work claimed to have been infringed.
identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to let us locate the material.
provide your contact information, including your address, telephone number, and an email address.
provide a personal statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
provide a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
As mentioned above, Privacy and Safety are our utmost concern as it relates to our users, so of course, we try our best to keep our Services a safe platform for everyone whether they are a guest or a registered 4giver user. Like many things in life, we can’t guarantee your safety but we will try our best to ensure it. This community is powered by forgiveness! Let’s think about that for a minute and understand why that’s special. The WOF has no comments because we want our users to focus on the positive. Life’s too short for trolls and mean people and we hope you feel the same. So, by using the Services, you agree that:
You will not use the Services for any purpose that is against the law or prohibited in these Terms.
You will not use any scraper, spider, crawler, robot, bots, or other automated means or interface to access the Services or extract other user’s information.
You will not use or develop any third-party applications that interact with the Services or other users’ content or information without our written consent.
You will not use the Services in a way that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the functioning of the Services.
You will not use or attempt to use another user’s 4giver account, nickname, or password without their permission.
You will not solicit login credentials from another user.
You will not post content that contains pornography, graphic violence, threats, hate speech, or incitements to violence.
You will not upload viruses or other malicious code or otherwise compromise the security of the Services.
You will not attempt to circumvent any content-filtering techniques we employ, or attempt to access areas or features of the Services that you are not authorized to access.
You will not probe, scan, or test the vulnerability of our Services or any system or network.
You will not encourage or promote any activity that violates these Terms.
9. Your Account
You are solely responsible for any activity that occurs in your 4giver account. That’s why it’s important that you keep your account secure. Choosing strong password that you don’t use for any other account is a good start, so we recommend that.
By using the Services, you agree that, in addition to exercising common sense:
You will not create more than one account for yourself.
You will not create another account if we have already disabled your account, unless you have our written permission to do so.
You will not buy, sell, rent, or lease access to your 4giver account, 4giver nickname, or a friend link without our written permission.
You will not share your password.
You will not sign in or attempt to access the Services through unauthorized third-party applications or clients.
If you think that someone has gained access to your account, please immediately reach out to firstname.lastname@example.org.
Reactions™ is an exclusive feature of 4giver that allows a 4giver user to see the reaction of the person whom they have forgiven, by turning on their front-facing camera and recording the first 10-seconds after the recipient has opened the forgiveness message. By agreeing to these Terms, you will have the option to include this feature along with your key to forgiveness message. By default, this feature will be turned off.
All reaction videos can be found under “Keys to Forgiveness” in their account settings.
Your Reactions might become unavailable for any number of reasons, including things like an operational glitch or a decision on our end to terminate your account. We can’t promise that your content will always be available.
We reserve the right to set storage limits for Reactions, and we may change these limits from time to time in our sole discretion
You may not resell any Reactions as these are wholly-owned by 4giver as explained in Section 3 above, under “Rights You Grant Us.” This means you can’t use 4giver’s Reactions to create derivative works from, promote, exhibit, broadcast, syndicate, sublicense, publicly perform, or publicly display in any form and in any and all media or distribution methods.
11. Data Charges and Mobile Phones
You are responsible for any mobile charges that you may incur for using our Services, including text-messaging and data charges. If you’re unsure what those charges may be, you should ask your service provider before using the Services.
If you change or deactivate the mobile phone number that you used to create a 4giver account, you must update your account information through Settings within 48 hours to prevent us from sending to someone else messages intended for you.
12. Third-Party Services
If you use a service, feature, or functionality that is operated by a third party and made available through our Services (including Services we jointly offer with the third party), each party’s terms will govern the respective party’s relationship with you. 4giver is not responsible or liable for a third party’s terms or actions taken under the third party’s terms.
13. Modifying the Services and Termination
We’re relentlessly improving our Services and creating new ones all the time. That means we may add or remove features, products, or functionalities, and we may also suspend or stop the Services altogether. We may take any of these actions at any time, and when we do, we may not provide you with any notice beforehand.
While we hope you remain a lifelong 4giver, you can terminate these Terms at any time and for any reason by deactivating your account.
4giver may also terminate these Terms with you at any time, for any reason, and without advanced notice. That means that we may stop providing you with any Services, or impose new or additional limits on your ability to use the Services. For example, we may deactivate your account due to prolonged inactivity, and we may reclaim your username at any time for any reason.
Regardless of who terminates these Terms, both you and 4giver continue to be bound by these Terms.
You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless 4giver, our directors, officers, employees, and affiliates from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys’ fees) due to, arising out of, or relating in any way to: (a) your access to or use of the Services; (b) your content; and (c) your breach of these Terms.
We try to keep the Services up and running and free of annoyances. But we make no promises that we will succeed.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND TO THE EXTENT PERMITTED BY APPLICABLE LAW WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, WHILE 4GIVER ATTEMPTS TO PROVIDE A GOOD USER EXPERIENCE, WE DO NOT REPRESENT OR WARRANT THAT: (A) THE SERVICES WILL ALWAYS BE SECURE, ERROR-FREE, OR TIMELY; (B) THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS, OR IMPERFECTIONS; OR (C) THAT ANY CONTENT, USER CONTENT, OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICES WILL BE TIMELY OR ACCURATE.
4GIVER TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES. YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH 4GIVER WILL BE RESPONSIBLE FOR.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 4GIVER AND OUR MANAGING MEMBERS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR THROUGH THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF 4GIVER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL 4GIVER ’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID 4GIVER, IF ANY, IN THE LAST 12 MONTHS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
17. Arbitration, Class-Action Waiver, and Jury Waiver
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU AND 4GIVER TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION.
Applicability of Arbitration Agreement. You and 4giver agree that all claims and disputes, including all statutory claims and disputes, arising out of or relating to these Terms or the use of the Services that cannot be resolved in small claims court will be resolved by binding arbitration on an individual basis, except that you and 4giver are not required to arbitrate any dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. To be clear: The phrase “all claims and disputes” includes claims and disputes that arose between us before the effective date of these Terms.
Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this dispute-resolution provision. Arbitration will be initiated through the American Arbitration Association (“AAA”) and will be governed by the AAA Consumer Arbitration Rules, available here as of the date of these Terms, or by calling the AAA at 1-800-778-7879. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. The rules of the arbitral forum will govern all aspects of this arbitration, except to the extent those rules conflict with these Terms. The arbitration will be conducted by a single neutral arbitrator. Any claims or disputes where the total amount sought is less than $10,000 USD may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount sought is $10,000 USD or more, the right to a hearing will be determined by the arbitral forum’s rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Additional Rules for Non-appearance Arbitration. If non-appearance arbitration is elected, the arbitration will be conducted by telephone, online, written submissions, or any combination of the three; the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.
Fees. If you choose to arbitrate with 4giver, you will not have to pay any fees to do so. That is because 4giver will reimburse you for your filing fee and the AAA’s Consumer Arbitration Rules provide that any hearing fees and arbitrator compensation are our responsibility. To the extent another arbitral forum is selected, 4giver will pay that forum’s fees as well.
Authority of the Arbitrator. The arbitrator will decide the jurisdiction of the arbitrator and the rights and liabilities, if any, of you and 4giver. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Terms. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and 4giver
Waiver of Jury Trial. YOU AND 4GIVER WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and 4giver are instead electing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and 4giver over whether to vacate or enforce an arbitration award, YOU AND 4GIVER WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.
Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in Section 18.
Right to Waive. Any rights and limitations set forth in this arbitration agreement may be waived by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of this arbitration agreement.
Opt-out. You may opt out of this arbitration agreement. If you do so, neither you nor 4giver can force the other to arbitrate. To opt out, you must notify 4giver in writing no later than 30 days after first becoming subject to this arbitration agreement. Your notice must include your name and address, your 4giver nickname and the email address or phone number you used to set up your 4giver account (if you have one), and an unequivocal statement that you want to opt out of this arbitration agreement. You must either mail your opt-out notice to this address:
Or, you may email the opt-out notice to email@example.com
Small Claims Court. Notwithstanding the foregoing, either you or 4giver may bring an individual action in small claims court.
Arbitration Agreement Survival. This arbitration agreement will survive the termination of your relationship with 4giver
18. Exclusive Venue
To the extent the parties are permitted under these Terms to initiate litigation in a court, both you and 4giver agree that all claims and disputes, including statutory claims and disputes, arising out of or relating to the Terms or the use of the Services will be litigated exclusively in the United States District Court for the Southern District of New York. If, however, that court would lack original jurisdiction over the litigation, then all such claims and disputes will be litigated exclusively in the Supreme Court of New York State, County of Manhattan. You and 4giver consent to the personal jurisdiction of both courts.
19. Choice of Law
Except to the extent they are preempted by U.S. federal law, the laws of New York, other than its conflict-of-laws principles, govern these Terms and any claims and disputes arising out of or relating to these Terms or their subject matter, including tort and statutory claims and disputes.
If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms and not affect the validity and enforceability of any remaining provisions.
21. Additional Terms for Specific Services
Given the breadth of our Services, we sometimes need to craft additional terms and conditions for specific Services. Those additional terms and conditions, which will be available with the relevant Services, then become part of your agreement with us if you use those Services.
22. Final Terms
These Terms make up the entire agreement between you and 4giver, and supersede any prior agreements.
These Terms do not create or confer any third-party beneficiary rights.
If we do not enforce a provision in these Terms, it will not be considered a waiver.
We reserve all rights not expressly granted to you.
You may not transfer any of your rights or obligations under these Terms without our consent.
These Terms were written in English and to the extent the translated version of these Terms conflict with the English version, the English version will control.
4giver welcomes comments, questions, concerns, or suggestions. Please send feedback to us at firstname.lastname@example.org.
4giver is located in the United States at 222 Broadway, 19 Floor, New York, NY 10038